Electronic Touch Controls With Led Display R-410A Refrigerant Smc Base Pan Simplified StructureEasy To Maintain And Service Cooling Capacity12,100/11,900 Btu Energy Efficiency11.9/11.9 Eer Dehumidification3.7 Pints/Hour Reverse Heat Cycle10,500/10,400 Btu Heat Pump Efficiency3.6/3.6 Cop Indoor Fan Cfm (High/Low)449/300 Fresh Air Vent Cfm (Fully Open High Fan)45 Quiet OperationBaked-On Mastic Sound Barrier, Cross Flow Blower And Two Dc Fan Motors Create Less Noise To Ensure Comfort Heat & Freeze SentinelsKeeps The Room From Overheating Or Freezing Boost Heat OptionProvides Supplemental Resistance Heat In Heat Pump Mode Electronic Temperature LimitingPrevents Expensive Over-Cooling Or Over-Heating Of The Room